Shipping policy
Shipping Policy
Orders are processed within 3β5 business days. Shipping time begins after your order has been processed.
Tracking information will be sent to your email once your order has been shipped.
TheLLuxe Co. is not responsible for carrier delays, incorrect addresses entered at checkout, or packages marked as delivered by the carrier. Please double-check your shipping address before completing your purchase.Β
If a package is marked as delivered but cannot be located, customers are encouraged to contact the shipping carrier directly to initiate an investigation.
Refunds or replacements are not automatically issued for packages marked as delivered, lost due to incorrect shipping information provided by the customer, or delayed by the carrier. Any requests will be reviewed on a case-by-case basis, in accordance with applicable laws. π©΅